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Marks and Spencer Pension Scheme (PO-3334)

Complainant: Mrs Susan Woollard
Complaint Topic: Misquote/misinformation
Ref: PO-3334
Respondent: Marks and Spencer Pension Trust Ltd (the Trustee)
Type: Pension complaint or dispute
Date:

Mrs Woollard complains that the Trustee has applied the state pension deduction from age 60 in May 2012 and not from May 2014 as previously notified to her. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be partly upheld against …

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