Marks and Spencer Pension Scheme (PO-304)
Complainant: Mrs Judith Thew
Complaint Topic: Misquote/misinformation
Ref: PO-304
Outcome: Partly upheld
Respondent: Marks & Spencer Pension Trust Ltd
Type: Pension complaint or dispute
Date:
Mrs Thew complains that Marks and Spencer Pension Trust Ltd (the Trustee) provided incorrect information about her pension entitlement. She was told that the state pension deduction would not apply to the deferred element of her pension until she reached age 64, only to be told later that it will …
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