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The James Hay SIPP (77651/1)

Complainant: Mrs L A Hines
Complaint Topic: Transfers: general
Ref: 77651/1
Outcome: Upheld
Respondent: James Hay.
Type: Pension complaint or dispute
Date:

Mrs Hines asserts that James Hay caused a delay in transferring funds from her self-invested personal pension plan (SIPP) which resulted in less funds being available for the purchase of an annuity. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld because James Hay’s act …

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