TUI Pension Scheme (N00644)
Complainant: Mr R Crockett
Ref: N00644
Respondent: Mr R Crockett Scheme TUI Pension Scheme Trustees TUI Pension Scheme (UK)
Limited (the Trustees)
Limited (the Trustees)
Type: Pension complaint or dispute
Date:
Mr Crockett’s complains that the Scheme’s Trustee has not acted in accordance with oral advice given to Mr Crockett about the conversion factors to be applied to part of his pension. Mr Crockett says the Scheme’s record keeping was clearly poor and its administration faulty. He claims that h …