Principal Civil Service Pension Scheme (N00202)
Complainant: Mrs D Clark
Ref: N00202
Respondent: Civil Service Pensions (CSP) Capita Hartshead (Capita)
Type: Pension complaint or dispute
Date:
Appeal: No
When Mrs Clark’s husband, a member of the PCSPS, passed away, Mrs Clark contacted the PCSPS for information about a widow’s pension. Mrs Clark complains, because of the inordinate amount of time it took to get an answer to her que …