Teachers Additional Voluntary Contribution Scheme (L00737)
Complainant: Mrs J C Lloyd
Ref: L00737
Respondent: The Prudential Assurance Company Limited (Prudential)
Type: Pension complaint or dispute
Date:
Appeal: No
Oracle Financial Services Limited (Oracle) on behalf of Mrs Lloyd, complains of maladministration on the part of Prudential, in that that the option of ‘added years’ was never mentioned to her at the time she started to make additional v …