Teachers’ Additional Voluntary Contribution Scheme (M00022)
Complainant: Mrs S Dalton
Ref: M00022
Respondent: The Prudential Assurance Company Limited (Prudential)
Type: Pension complaint or dispute
Date:
Appeal: No
Mrs Dalton complains of maladministration on the part of Prudential, in that the option of ‘added years’ was never mentioned to her at the time she started to make additional voluntary contributions (AVCs) She claims that she has suffered a …