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Solvay UK Defined Benefit Pension Scheme (CAS-31857-R3M5)

Complainant: Mr M
Complaint Topic: Administration
Ref: CAS-31857-R3M5
Outcome: Not upheld
Respondent: Solvay Pension Trustee Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold complaint and no further action is required by Solvay Pension Trustee Limited.

Complaint summary

Mr M has complained that the Trustee changed the payment date of his pension from the 1st to the 6th of the month, with effect from April 2019. Mr M considers he has lost out on the pension due from 1 April to 5 April 2019, and says that the Trustee should have paid him a bridging payment to cover the five days.

View determination

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