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Ethika Auto Enrolment Pension Scheme (CAS-30803-J2G8)

Complainant: Mr S
Complaint Topic: Pension liberation
Ref: CAS-30803-J2G8
Outcome: Not upheld
Respondent: Warwick & Eaton Administrators Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by Warwick & Eaton.

Complaint summary

Mr S has complained about a lack of communication from Warwick & Eaton and a failure to progress a transfer request. He has also said that he has not received a statement since 2017, and has not been provided with an account number.

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