Aviva Staff Pension Scheme (PO-28018)
Complainant: Mr H
Complaint Topic: Misquote/misinformation
Ref: PO-28018
Outcome: Not upheld
Respondent: Trustees of the Aviva Staff Pension Schemes
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr H’s complaint and no further action is required by the Trustee.
Complaint summary
Mr H has complained the Trustee has told him that information provided to him prior to him transferring benefits from the Scheme was incorrect. He says he has been financially disadvantaged as a result and that had he known the correct information he would not have transferred.
View determination
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