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Liberty SIPP (PO-21518)

Complainant: Miss D
Complaint Topic: Pension liberation
Ref: PO-21518
Outcome: Not upheld
Respondent: Liberty SIPP Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Miss D’s complaint and no further action is required by Liberty.

Complaint summary

Miss D has complained that Liberty has not been pro-active in completing the sale of her investment in the SIPP resulting in her being unable to access these funds.

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