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Aegon Personal Pension Plan (PO-20134)

Complainant: Mr R
Complaint Topic: Pension liberation
Ref: PO-20134
Outcome: Not upheld
Respondent: Aegon
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by Aegon.

Complaint summary

Mr R has complained that Aegon was negligent when agreeing to transfer the benefits in the Plan to the Bovey Cranbrook Retirement Benefits Scheme (the Scheme).

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