Accessibility Policy
Type: Policies
Date:
We are here for anyone who needs assistance to resolve their pension complaint or dispute. This policy details how we can help.
This policy was updated in March 2024.
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DownloadRelated publications
Corporate Strategy 2025-28
Type: Corporate plansDate:The new Corporate Strategy sets out how we will further enhance our efficiency and work with the pensions industry to reduce the number of complaints that reach us.
Corporate Plan 2025-26
Type: Corporate plansDate:The Pensions Ombudsman (TPO) has published its 2025-26 Corporate Plan, which outlines key priorities and areas of work for the year.