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Principal Civil Service Pension Scheme (PO-18189)

Complainant: Mr H
Complaint Topic: Administration
Ref: PO-18189
Outcome: Not upheld
Respondent: 1. Cabinet Office
2. MyCSP
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr H’s complaint and no further action is required by Cabinet Office or MyCSP.

Complaint summary

Mr H’s complaint is that MyCSP inverse commuted £9,870.73 of his lump sum benefits at final retirement for an additional yearly pension of £620.87. Mr H questions the authority/legality of MyCSP’s action and wants the lump sum paid to him.

View determination

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