Prudential Staff Pension Scheme (PO-27501)
Complainant: Mrs T
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: PO-27501
Outcome: Not upheld
Respondent: Prudential Staff Pensions Limited
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Complaint Summary
Mrs T contends that the temporary additional pension available to her from the State Spreading Option (SSO) in the PSPS should be paid by the Trustees up to her new State Pension Age (SPA) of 66 and not cease at age 65 as originally intended.
Summary of the Ombudsman’s Determination and reasons
The complaint should not be upheld against the Trustee because I am satisfied that the information which it supplied Mrs T in March 2009 was correct at the time and adequate for her to make an informed choice on whether selecting the SSO would be in her best financial interests.
View determination
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