HSB Haughton Engineering Insurance Services Limited Retirement Benefits
Scheme (PO-21697)
Complainant: Mrs T
Complaint Topic: Death benefits
Ref: PO-21697
Outcome: Not upheld
Appeal outcome: Permission refused
Respondent: The Trustees of the HSB Haughton Engineering Insurance Services Limited
Retirement Benefits Scheme
Retirement Benefits Scheme
Type: Pension complaint or dispute
Date:
Appeal: Yes
Ombudsman’s Determination
Outcome
I do not uphold Mrs T’s complaint and no further action is required by the Trustees.
Complaint summary
Mrs T has complained about the manner in which the lump sum death benefit payable on the death of her husband has been distributed. She has complained about the interpretation of the Scheme Rules and the way in which the evidence has been applied in reaching a decision.
View determination
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