Armed Forces Pension Scheme (PO-23859)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by Veterans UK.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N disagrees with the methodology used by Veterans UK to calculate his pension debit. He says that it results in a higher debit than that specified in the pension sharing order (PSO).

Mr N contends that the calculation of the debit goes against the ethos, intent and purpose of the Welfare Reform and Pensions Act 1999 (the 1999 Act).