Service Update
Date:
The Pensions Ombudsman has been working with the relevant agencies, including the National Cyber Security Centre, to respond to a cyber incident.
As a precautionary measure, access to some systems was disabled which temporarily impacted on our ability to deliver services and manage enquiries from the public. Our priority has been to restore services securely and safely and we are pleased to confirm that services have been restored.
There may be some service delays while we work through recent enquiries and applications.
We apologise for any inconvenience.
Related news
- Management of cases affected by the Boots Pension Scheme dispute regarding the removal of an option to retire at 60 on an unreduced pensionDate:The Pensions Ombudsman is aware of the ongoing dispute between the trustees of the Boots Pension Scheme and some members of the Scheme concerning the removal of the option to retire on an unreduced pension at age 60. We have been in discussions with the relevant parties and are taking a ‘lead case’ approach in respect of this dispute, due to the number of members potentially affected by the issue.
- TPO upholds complaint about pension increases promised 18 years agoDate:The Pensions Ombudsman has published its Determination on a complaint concerning a pension scheme member (Mr H) who transferred to the Olivetti UK Limited Pension and Life Assurance Scheme, with promises that his benefits would "mirror" those from his previous scheme.