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HSBC Bank (UK) Pension Scheme (CAS-43359-G0Y4)

Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: CAS-43359-G0Y4
Outcome: Not upheld
Respondent: HSBC Bank Pension Trust (UK) Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustees. 

Complaint summary

Mr N complained that due to misleading information from the Trustees he was unaware of the way the Inland Revenue Maximum Limits (I R Max) calculation would apply to his pension benefits. 

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