The Early Resolution Service
Type: Leaflets and factsheets
Date:
This factsheet is guidance about The Pensions Ombudsman’s Early Resolution Service (ERS) explaining what it is, how it operates and options the parties to a complaint have.
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How we investigate complaints
Type: Leaflets and factsheetsDate:This factsheet tells you what will happen next and gives you some important information about our investigations.Transparency August 2024
Type: Expenditure reportsDate:Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).