Mrs Seed complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Seed states that the sales representative did not inform her that she could purchase past added years (PAY) in the Tea …

Mr Strouthos has complained that : He was entitled to an ill health pension twelve months before he was dismissed. He says the Trustee changed its position after his dismissal. The Trustee wrongfully took into account …

Mr Ely says that ANBC delayed in dealing with a transfer request in respect of his Free Standing Additional Voluntary Contributions (FSAVCs) fund. Some of the issues before …

Mr Baker says that the Trustees failed to deal timeously with his transfer value request. The Trustees accept that Mr Baker’s request was overlooked but say that Mr Baker would not have taken the transfer value if supplied. Some of the issues before me might be seen as complaint …

Mrs Hulme has complained that Staffordshire did not properly consider her for early retirement on the grounds of ill health instead of terminating her employment. Some of the issues before me might be seen as complaints of maladministration while others can be seen as dis …

Mr Williams complains that the Trustees failed to advise or notify him that as from 19 July 1994 his pension policy would cease to be held on a with-profits basis. Mr Williams complains that …

Mr Wraith complains that the Trustees did not advise him of the Friends Provident demutualisation bonus due t …

Mr Welling alleges that the were slow in making their requirements known to effect a transfer of benefits from Lincoln to the Environment Agency Pension …

The Applicant complains that the MoD failed to interpret correctly the Rules of the Scheme (the Scheme Rules) as regards the deduction of outstanding Widows Pension Scheme (WPS) contributions from his preserved lump sum at retirement; and to recognise that advice given t …

Mr Macklin alleges that the Trustees have incorrectly calculated his pension benefits, and as a result he has received an incorrect quotation of a cash equivalent transfer value. In addition, he has complained about the Trustees’ handling of his queries and the int …