Mr Gowers has complained that his application for an incapacity pension has not been properly considered by the Trustees and St Ives. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or l …

Mrs Johnson informed Winterthur that she wished to take her benefits on 31 December 2002. There was then a delay. When Mrs Johnson received her cheque on 4 February 2003 the amount (57,204.25) was much lower than had previously been quoted (63,207.18) Some of the issues before me …

Mrs Maddocks complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Maddocks also alleges that the sales representative did not inform her that she could purchase past …

Mr Sudbury complains that Allied Dunbar (taken over by and known as Zurich Assurance Limited from January 2005) have refused to honour a quotation which showed that he could take his non-protected rights benefits as a trivial lump sum payment …

Mrs Russell believes that the Trustees of the Scheme and her former Employer are at fault in that following her retirement, the Trustees and the E …

Mr Cawood has complained that Norwich Union failed to inform the Plan Trustee that the Plan should have been terminated in accordance with Rule 22A. In Mr Cawood’s view, Norwich Union should have advised the Trustee that; The Plan was seriously underfunded and that, whilst the …

Mr Thurston states that: 1.1 having granted an injury pension in January 1992 and having told him that this would never be reviewed, the Authority are estopped from ever reviewing it; 1.2 there was maladministration by the Authority in dealing with his application under the Scheme’s …

Mr Hubbard complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. Mr Hubbard also alleges that the sales representative specifically advised against the alternative option o …

Miss Beeson complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Miss Beeson also alleges that the sales representative did not inform her that she could purchase past ad …

Mr Carr has complained that his application for early payment of his deferred pension on the grounds of ill health has not been considered properly. Mr Carr considers that he should have been subject to a full medical examinat …