Mrs Unsworth alleges that she was misled by a CIS representative into continuing to pay contributions into the Policy instead of taking immediate benefits. She discovered two years later that her benefits had in fact reduced, despite the payment of the additional contributions. She sa …

Mr Morris complains that JLT provided him with incorrect information, and delayed in providing correct information. He cla …

Mr Godfray has complained that the Trustees and the Administrator have refused to implement an augmentation of benefits, which, he says, was agreed at the time he left the Plan with deferred benefits. The Trustees say that to do so would result in Mr Godfray’s benefits exceedi …

Mrs Gill complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Gill states that the sales representative did not inform her of the existence of past added years (PAY) in the Teachers’ …

In 1989, Scottish Mutual allowed Mr Bond to transfer the full value of a section 32 buyout policy to a small self administered scheme (SSAS) with Legal & General. However, Scottish Mutual failed to retain funds to support the Guaranteed Minimum Pension (GMP) obligation which it held. Scot …

Mr Johnston alleges that Winterthur has failed to adequately reconcile his pension account, provide portfolio valuations or collect correct fees. As a result, Mr Johnston has overpaid fees to Winterthur and has been unable to re-invest his pension …

Ms Russell complains that in December 2000 Prudential’s sales representative improperly persuaded her to increase her additional voluntary contributions (AVCs) to Prudential. She alleges that the representative specifically advised against the alternativ …

Mr and Mrs Fitzpatrick complain that Prudential’s sales representative improperly persuaded them to pay additional voluntary contributions (AVCs) to Prudential. Mr and Mrs Fitzpatrick state that the sales representative did not inform them that they cou …

Mrs Greenwood has complained that her request for the early payment of her deferred benefits on compassionate grounds was not considered properly. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or la …

Mr Haydock complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. Mr Haydock states that the sales representative informed him that purchasing past added years (PAY) in the Teachers’ Pen …