Mrs Prior claims that Scottish Widows failed to: Collect premiums under the Plan after the first three months’ premiums were collected. Immediately recommence collecting premiums after they had been informed and only resumed collection after a considerable delay. Discharge their stat …

Mr Ha …

Mr Greaves alleges that he was wrongly led to believe by Norwich Union’s representative that his employer would match the level of contributions he made to an AVC arrangement administered by Norwich Union. Some of the issues before me might be seen as complaints …

Mr Cartwright alleges that Equitable Life’s delays in dealing with his request to transfer funds from the FSAVC resulted in him paying additional charges in the form of an increased Market Value Adjustment (MVA) …

Mrs Atkinson complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. She also alleges that the sales representative specifically advised against the alternative option of p …

Mr and Mrs O’Reilly complain that Prudential’s sales representative improperly persuaded them to pay additional voluntary contributions (AVCs) to Prudential. Mr and Mrs O’Reilly state that the sales representative did not inform them that they coul …

Miss Longley is aggrieved by an amendment made to the Scheme, which she says has adversely affected her accrued rights under the Scheme. She says that the amendment was contrary to the Rules of the Scheme. Some of the issues before me might be seen …

Mrs Wearing complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential by specifically advising against the alternative option of purchasing past added years (PAY) in the Te …

Mr Charles complains that two of Prudential’s sales representatives improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. He also alleges that they did not inform him that he could purchase past added years (PAY) in the T …