Mrs X has complained that: Paymaster was incompetent and inefficient in not checking/recalculating her widow’s pension when she asked them to do so. As a result Paymaster overpaid her widow’s pension for twelve months. Mrs X bel …

Mrs MacDonald believes that the Council: failed to carry out the proper procedures in determining whether she quali …

Mrs Harries has complained that her application for permanent injury benefit has not been properly considered by the NHSPA. Mrs Harries is of the opinion that irrelevant matters have been taken into account w …

Mr Flint has complained about delays in disinvesting, and reinvesting, part of his self invested personal pension (SIPP) Mr Flint contends that the delay caused the value of his investment to fall by approximately £10,000. Some of the issues before me might be seen as complaints of maladministration while others c …

The Applicant complain …

Dr Azam is aggrieved that the Agency has rejected her application for injury benefits from the Scheme on the basis that the injury she says she sustained in the course of her employment with the National Health Service (NHS) has not caused a permanent loss …

The Trustees request that I provide a direction on the interpretation of the Rule about the Contribution of the Employer, in particular whether the …

Mr Thomson says that the delayed the payment of the transfer value of his policy under the Scheme with the result that his Compulsory Purchase Annuity obtained by the Open Market Option was reduced. He says that he suffered di …

The Applicant complained that the Trustees acted without reasonable skill and care in failing: to set up and maintain two separate funds when five of the participating funds decided to amend their schemes to include guaranteed …

The Applicant disputes the refusal of the Trustees and Hay Hall to grant him an early retirement pension at age 60 unless he first leaves employment. He maintains that wh …