Professor Schiffrin complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. Professor Schiffrin states that the sales representative told him that paying AVCs …

Mr Platts complains about the following matters: He considered that he was entitled to Guaranteed Annuity Rates (G …

Miller Brothers complains about the application of surrender charges to those transferring out of the AVC Scheme prior to normal retirement date. Some of the issues before me might be seen as comp …

Mr Feldman claims that the Trustee made errors of fact and law in the way that it dealt with his application for early retirement on the grounds of permanent incapacity. He also complains about the way his application was dealt with an …

Mr Murphy says that delays in the transfer process caused by Winterthur Life resulted in a lower transfer value being quoted. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indeed, some may be …

Mr Fear complains that: his personal contributions since 1998 and his employer’s contributions since 2001 were switched from NPI’s Series1 fund to the Series 2 fund, without his consent; a reversionary bonus had not been added to his policy during the years 1989 to 1995; and bonuses which have been added h …

Mr Jones states that he was provided with an incorrect retirement quotation upon which he relied. He says that he was subsequently given another quotation for a lower benefit, and therefore wishes to b …

Mr Cahill says that Equitable Life gave him incorrect advice upon which he relied in deciding to draw early retirement benefits from the Scheme at age 60. Had he delayed his pension would have been approximately £10,0 …

Mrs Ashton complains that her pension should not have been stopped. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indeed, so …

Mr Smith complains that: His deferred pension is not being increased at a rate above 5% per annum and is also not being increased in accordance with statutory requirements, the S …