The complaint accepted by my office in May 2008 against Winterthur is that it: failed to transfer Mr Bradshaw’s SIPP assets in a timely fashion; provided incorrect information resulting in assets in a Trustee Investment Plan (TIP) being encash …

Mrs Montague complains that: the University did not advise her about the option of a pension transfer when she commenced employment with them in September 1990, and specifically did not inform her that there was a tim …

Mr Ferguson has complained that a transfer value was unavailable to him for some time. He also disagrees with the transfer value that he has now been offered because: (1) he does not consider that the administration costs of the Scheme and costs to refurbish Pelham H …

Mr Varley complains that the Trustee’s delay in arranging a lease for a property held by the Scheme and wrongly charging legal costs to the Scheme have caused him financial loss and distress. The Ombudsman’s determination and short reasons Th …

Mr Frost complains that he has not been paid the pension and lump sum quoted to him before he left service. The Ombudsman’s determination and short reasons The complaint should be upheld against PACE Trustees Limited because it provided Mr Frost with an incorrect benefit statement w …

Stakeholder pension contributions have been deducted from Mr Allan’s salary and not passed to the pension provider to invest on his behalf. Employer contributions have also not been passed to the pension provider. The Deputy Pensions Ombudsman’s determination and short …

Stakeholder pension contributions have been deducted from Mr Hastie’s salary and not passed to the pension provider to invest on his behalf. Employer contributions have also not been passed to the pension provider. The Deputy Pensions Ombudsman’s determination and shor …

Stakeholder pension contributions have been deducted from Mr Davie’s salary and not passed to the pension provider to invest on his behalf. Employer contributions have also not been passed to the pension provider. The Deputy Pensions Ombudsman’s determination and short reasons …

Stakeholder pension contributions have been deducted from Mr Cherry’s salary and not passed to the pension provider to invest on his behalf. Employer contributions have also not been passed to the pension provider. The Deputy Pensions Ombudsman’s determination and shor …

Mr Longstaff says that: compensation paid by DWP following a decision in 2003 at the second stage of the Scheme’s dispute procedures was improperly reduced; the annuity rate used in the compensation calculation was in …