We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO).
These letters are not genuine, and the telephone number is not TPO’s.

TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.

United Utilities Pension Scheme (CAS-44123-K4V8)

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Teachers' Pension Scheme (CAS-32456-K4K1)

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AJ Bell Youinvest SIPP (CAS-43661-G4N2)

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NHS AVC Scheme (CAS-60966-T7C0)

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NHS Pension Scheme (CAS-41364-B2L7)

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UBS (UK) Pension and Life Assurance Scheme (CAS-52923-Q2C8)

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The Fidelity Self Invested Personal Pension (CAS-66698-K5F6)

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Direct Line Group Personal Pension Plan (CAS-61797-Y0L9)

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NEST (CAS-69459-K3D0)

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Allport Cargo Services Limited Retirement and Death Benefits Scheme (CAS-57117-Z8M8)

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United Utilities Pension Scheme (CAS-44123-K4V8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Teachers' Pension Scheme (CAS-32456-K4K1)

Ombudsman’s Determination

Outcome

View determination

Related decisions

AJ Bell​​ Youinvest SIPP (CAS-43661-G4N2)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NHS AVC Scheme (CAS-60966-T7C0)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NHS Pension Scheme (CAS-41364-B2L7)

Ombudsman’s Determination

Outcome

View determination

Related decisions

UBS (UK) Pension and Life Assurance Scheme (CAS-52923-Q2C8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

The Fidelity Self Invested Personal Pension (CAS-66698-K5F6)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Direct Line Group Personal Pension Plan (CAS-61797-Y0L9)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NEST (CAS-69459-K3D0)

Ombudsman’s Determination

Outcome

View determination

Related decisions

​Allport Cargo Services Limited Retirement and Death Benefits Scheme (CAS-57117-Z8M8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

AJ Bell Youinvest SIPP (CAS-43661-G4N2)

Allport Cargo Services Limited Retirement and Death Benefits Scheme (CAS-57117-Z8M8)