We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO).
These letters are not genuine, and the telephone number is not TPO’s.

TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.

NEST (CAS-69459-K3D0)

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NEST (CAS-69459-K3D0)

Ombudsman’s Determination

Outcome

View determination

Related decisions

​Allport Cargo Services Limited Retirement and Death Benefits Scheme (CAS-57117-Z8M8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Legal & General Pension Plan (CAS-46114-K5R2)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Sun Life Financial of Canada Personal Pension Plan (CAS-46108-G9D1)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Invensys Pension Scheme (CAS-37581-L1V4)

Ombudsman’s Determination

Outcome

View determination

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Universities Superannuation Scheme (CAS-45705-H0F4)

Ombudsman’s Determination

Outcome

View determination

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The Pension Protection Fund (CAS-58482-H6P0)

Ombudsman’s Determination

Outcome

View determination

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Scottish Widows (CAS-43898-H7L9)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Old British Steel Pension Scheme (CAS-79011-T4T4)

Ombudsman’s Determination

Outcome

View determination

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HSBC Bank (UK) Pension Scheme (CAS-56218-Q3X8)

Ombudsman’s Determination

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Allport Cargo Services Limited Retirement and Death Benefits Scheme (CAS-57117-Z8M8)