We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO).
These letters are not genuine, and the telephone number is not TPO’s.

TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.

Barnardo Staff Pension Scheme (CAS-29905-P1P8)

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Smart Pension (CAS-39617-P0K0)

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Police Pension Scheme 1987 (CAS-35437-S7K1)

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NHS Pension Scheme (CAS-57190-C4K9)

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NEST (CAS-59875-V8Q1)

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Fidelity Master Trust – BNP Paribas Section (CAS-59523-Z4J8)

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Legal & General (UTM) Stakeholder Pension Scheme (PO-29387)

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Social Housing Pension Scheme (CAS-48914-L5F3)

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Hewlett-Packard Limited Retirement Benefits Plan – The Digital Section (CAS-43873-Q5Q2)

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British Telecommunications Staff Superannuation Scheme (CAS-60482-B8Y0)

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Barnardo Staff Pension Scheme (CAS-29905-P1P8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Smart Pension (CAS-39617-P0K0)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Police Pension Scheme 1987 (CAS-35437-S7K1)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NHS Pension Scheme (CAS-57190-C4K9)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NEST (CAS-59875-V8Q1)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Fidelity Master Trust – BNP Paribas Section (CAS-59523-Z4J8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Legal & General (UTM) Stakeholder Pension Scheme (PO-29387)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Social Housing Pension Scheme (CAS-48914-L5F3)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Hewlett-Packard Limited Retirement Benefits Plan – The Digital Section (CAS-43873-Q5Q2)

Ombudsman’s Determination

Outcome

View determination

Related decisions

British Telecommunications Staff Superannuation Scheme (CAS-60482-B8Y0)

Ombudsman’s Determination

Outcome

View determination

Related decisions