Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint and no further action is required by NHS BSA.

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by NHS BSA. 

Ombudsman’s Determination

Outcome

I do not uphold Miss U’s complaint and no further action is required by NHS BSA.

Ombudsman’s Determination

Outcome 

I do not uphold Miss N’s complaint and no further action is required by NHS BSA.

Complaint summary 

Miss N has complained that NHS BSA incorrectly decided in June 2020 to award her Tier 1 instead of Tier 2 ill health early retirement benefits from the Scheme.

Ombudsman’s Determination

Outcome 

I do not uphold Mrs R’s complaint, and no further action is required by the Trustee. 

Complaint summary 

Mrs R’s complaint concerns the Trustee’s decision not to award her a permanent incapacity early retirement pension. She is also unhappy with the way her application was handled.

Ombudsman’s Determination

Outcome 

I do not uphold Mr G’s complaint and no further action is required by Veterans UK. 

Complaint summary 

Mr G has complained that he has not been awarded the appropriate tier of ill health retirement benefits. He contends that he should be awarded Tier 3 as he has been unable to work since 2018.

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint, and no further action is required by TP or the DfE. 

Ombudsman’s Determination

Outcome

I do not uphold this complaint, and no further action is required by the Trustee. 

Complaint summary

Mr S as the executor of the Estate, has complained that:-

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by Heidelberg Materials UK or Forterra. 

Ombudsman’s Determination

Outcome

Mr H’s complaint against the Trustees is not upheld. 

Complaint summary

Mr H has complained that:-