Complaint summary

Miss Davies has complained that MyCSP have used an incorrect figure for her salary of reference in their calculation of an abatement which has resulted in an overpayment and a lower income for her on re-employment for the relevant period concerned.

Summary of the Ombudsman’s determination and reasons

The complaint should not be upheld because the correct salary of reference was used in the calculation of the abatement due for the relevant period and the resultant overpayment amount is therefore correct.

Ombudsman’s Determination

Outcome

1. I do not uphold Mr D’s complaint and no further action is required by LFRS.
2. My reasons for reaching this decision are explained in more detail below.

Complaint summary

1. Mr D has complained that his pension should not have been abated. He says that the Transitional Provision introduced in 2013 applies to his pension benefits.