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Coronavirus (COVID-19) update

Time limits
Wherever possible, we will continue to use our discretion to expand the time limits for new applicants affected by the current Covid-19 situation. Please note, we do not have any discretionary power to extend the considerably shorter time limits for Pension Protection Fund complaints (“reviewable matters”). Please contact us by telephone as soon as possible if you want to lodge this type of complaint. 

Working with others
We will continue to take steps to ensure that our work does not place unnecessary demands on the NHS or other care providers at this time.
Please be assured we are doing everything we can to keep any disruption to an absolute minimum. We will continue to carefully monitor the ongoing situation and regular updates will be posted here to keep you informed of the changing situation.

Thank you for your patience.