NHS Pension Scheme (L00122)
Complainant: Mrs T A Hughes
Ref: L00122
Respondent: Mrs T A Hughes Scheme NHS Pension Scheme Manager NHS Pensions Agency (the
Agency)
Agency)
Type: Pension complaint or dispute
Date:
Mrs Hughes complained of maladministration on the part of the Agency which, before her husband died, had quoted a widow’s pension entitlement for her which had been too high. The maladministration had come to light after his death and had, in particular, caused her injustice including financial …