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We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO).
These letters are not genuine, and the telephone number is not TPO’s.

TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.

Individual Pension Arrangemment for Mr T D Winterbone (L00148)

Complainant: Mercer & Hole

Ref: L00148

Respondent: Mercer & Hole Scheme Individual Pension Arrangement for Mr T D Winterbone
Manager Norwich Union Life & Pensions Ltd (Norwich Union) originally
Yorkshire-General Life Assurance Company Ltd, then General Accident Life
Services Ltd, then CGU Life Services Ltd

Type: Pension complaint or dispute

Date: 11 December 2002

Appeal: No

Mercer & Hole complained about allegedly inadequate or incorrect advice from Norwich Union which resulted in the Scheme …

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Individual Pension Arrangemment for Mr T D Winterbone (L00148)

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