Sun Life of Canada Personal Pension Plan (M01032)
Complainant: Mrs J Cox
Ref: M01032
Respondent: Sun Life Financial of Canada (Sun Life)
Type: Pension complaint or dispute
Date:
Mrs Cox says she wanted the Plan to be deferred on a year by year basis from her 61st birthday. Instead, however, the Plan was deferred until her 65th birthday. Furthermore, because Sun Life was sending terminal notices to an incorrect address, Mrs Cox w …