The Hancocks of Horsham Retirement Benefit Scheme (N01128)
Complainant: Mr N Gander
Ref: N01128
Respondent: Mr N Gander Scheme The Hancocks of Horsham Retirement Benefit Scheme
Independent Trustee Masons Trustees Limited (Masons)
Independent Trustee Masons Trustees Limited (Masons)
Type: Pension complaint or dispute
Date:
Mr Gander alleges maladministration by Masons in that it has refused to pay the Cash Equivalent Transfer Value (CETV) quoted to Mr Gander and that Mr Gander accepted. Masons has only paid 80% of the full CETV. Some of the issues before me might be seen as complaints …