Sun Life Assurance Person Pension Plan no: 9612316 (P00609)
Complainant: Mr B D Reide
Ref: P00609
Respondent: AXA Sun Life
Type: Pension complaint or dispute
Date:
Mr Reide says that he was given misleading advice about the value of his policy during the course of a telephone conversation with AXA Sun Life’s Call Centre in May 2002. When he subsequently requested updated figures in June 2002, delays caused by AXA Sun Life meant that by the time he rec …