Teachers’ Pension Scheme – Prudential AVC Facility (Q00153)
Complainant: Mrs S B Keeble
Ref: Q00153
Respondent: Prudential Assurance Company Limited
Type: Pension complaint or dispute
Date:
Mrs Keeble complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Keeble states that the sales representative did not inform her that she could purchase past added years (PAY) in t …