Prudential (formerly Scottish Amicable) Policy Number: 794FW970, 852GW532 &
928WW500 (Q00196)
Complainant: Mr D J Lloyd
Ref: Q00196
Respondent: Prudential
Type: Pension complaint or dispute
Date:
Mr Lloyd has complained that, when processing his request to transfer funds to another provider, Prudential: 1.1 Did not process an automatic switch to the Cash Fund as required by the Policy Conditions (the Conditions) Caused delays by adding and then …