Teachers’ Pension Scheme (M00843)
Complainant: Mrs M Faulkner
Ref: M00843
Respondent: PENSION SCHEMES ACT 1993, PART X DETERMINATION BY THE DEPUTY PENSIONS
OMBUDSMAN Applicant Mrs M Faulkner Scheme Teachers' Pension Scheme (the
Scheme) Administrator Capita Hartshead Business Services Limited (Capita
(formerly Teachers' Pensions Agency)
OMBUDSMAN Applicant Mrs M Faulkner Scheme Teachers' Pension Scheme (the
Scheme) Administrator Capita Hartshead Business Services Limited (Capita
(formerly Teachers' Pensions Agency)
Type: Pension complaint or dispute
Date:
Mrs Faulkner made a complaint to the Pensions Ombudsman in 2002, in which she alleged that Capita had failed to keep adequate records. Therefore, it was not aware that, when she applied for Premature Retirement Benefits …