The NHS Pension Scheme (Q00275)
Complainant: Mrs X
Ref: Q00275
Respondent: Paymaster (1836) Limited (Paymaster" (Paying Agent) The NHS Pensions Agency
(the Agency" (the Scheme Manager)
(the Agency" (the Scheme Manager)
Type: Pension complaint or dispute
Date:
Mrs X has complained that: Paymaster was incompetent and inefficient in not checking/recalculating her widow’s pension when she asked them to do so. As a result Paymaster overpaid her widow’s pension for twelve months. Mrs X bel …