Exel Retirement Plan (R00316)
Complainant: Mr J C H Mellor
Ref: R00316
Respondent: Exel Trustees Limited (the "Trustee"
Type: Pension complaint or dispute
Date:
Mr Mellor says that he was given an incorrect early retirement quotation by the Trustee in November 2004. Early retirement reduction factors had been revised for deferred pensioners with effect from 1 September 2004, but the figures that he was issued with did not reflect that …