James Hay (75381/1.)
Complainant: Mrs M Metcalfe
Ref: 75381/1.
Respondent: James Hay - (the trustees and administrators).
Type: Pension complaint or dispute
Date:
Appeal: No
Mrs Metcalfe has complained about a delay by James Hay in processing disinvestment instructions. The Pensions Ombudsman’s preliminary view of the outcome and short reasons The complaint should not be upheld because: There was no appreciable d …