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New Zealand Lamb Promotion Council Pension Scheme (75734/1)

Complainant: Mr B McCarthy
Complaint Topic: Misquote/misinformation
Ref: 75734/1
Outcome: Upheld
Respondent: RespondentsAbbey Life Assurance Company Limited (Abbey).
Type: Pension complaint or dispute
Date:

Abbey continued to send annual statements for one of four Scheme policies set up for Mr McCarthy, despite the funds for that policy having been previously transferred to one of the other policies. Mr McCarthy says he extended his mortgage by £15,000 based on informat …

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