Polestar Pension Scheme (76742/1)
Complainant: Mrs N M M Hill
Ref: 76742/1
Respondent: Polestar Pension Trustees Limited.
Type: Pension complaint or dispute
Date:
Mrs Hill complains that: she was not provided with information about her retirement options at the appropriate time; transferring her preserved benefits took too long. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Polestar Pension Trustees Li …