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NHS Pension Scheme (78750/1)

Complainant: Mr D Lale
Complaint Topic: Death benefits
Ref: 78750/1
Outcome: Partly upheld
Respondent: NHS Business Services Authority ( the Authority).
Type: Pension complaint or dispute
Date:

Mr Lale complains that the Authority, as administrator: wrongly calculated his deceased’s wife’s pension benefits in accordance with the rules for a deferred pensioner rather than for an active member; provided incorrect information which he and his deceased wife relied on to their detriment …

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