We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Adnams Pension Fund (81043/1)

Complainant: Mr R Lee
Complaint Topic: Misquote/misinformation
Ref: 81043/1
Outcome: Partly upheld
Respondent: Aviva Life Services UK Limited (Aviva)
Type: Pension complaint or dispute
Date:

Mr Lee has complained that he relied on incorrect information provided by Aviva as to the level of benefits he would receive on retirement in deciding to take voluntary redundancy. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Aviva to the e …

View determination

Download

Related decisions

  • Fee Paid Judicial Pension Scheme (CAS-45233-Y4G1)
    Complainant: Mr T
    Respondent: Ministry of Justice
    XPS Pensions Consulting Limited
    Outcome: Upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-45233-Y4G1
    Date:
  • Firemen’s Pension Scheme 1992 (CAS-84082-Y3B5)
    Complainant: Mr R
    Respondent: South Wales Fire & Rescue Authority
    Rhondda Cynon Taff County Borough Council
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-84082-Y3B5
    Date:
View all decisions