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Complainant: Mr R Lee
Complaint Topic: Misquote/misinformation
Ref: 81043/1
Outcome: Partly upheld
Respondent: Aviva Life Services UK Limited (Aviva)
Type: Pension complaint or dispute
Date:

Mr Lee has complained that he relied on incorrect information provided by Aviva as to the level of benefits he would receive on retirement in deciding to take voluntary redundancy. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Aviva to the e …

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