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Complainant: Miss J Foster
Complaint Topic: Misquote/misinformation
Ref: 82418/1
Outcome: Upheld
Respondent: NHS Business Services Authority (NHS Pensions).
Type: Pension complaint or dispute
Date:

Miss Foster was incorrectly informed by NHS Pensions that she could carry on contributing to the Scheme despite reaching the maximum 45 years pensionable service. She was told that she would benefit from a higher final pay figure at retirement. The Deputy Pensions Om …

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