Prudential Pension Plan (85297/2)
Complainant: Mr T Ayre
Complaint Topic: With-profits issues
Ref: 85297/2
Outcome: Upheld
Respondent: Prudential Assurance Company Limited.
Type: Pension complaint or dispute
Date:
Mr Ayre’s complaint is that following an Open Market Option (OMO) application, Prudential transferred his pension to Canada Life before the specified date of 1 April 2011which resulted in a lower lump sum and pension than he would have received had the payment been made on 1 April. The Pensi …